1 alternative title for "System Engineer" using "en-US" language - Singapore - OPUS IT SERVICES PTE LTD

Description

This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected.

Job Descriptions

· Assess & implement SR/CR within the stipulated SLA

· Independent, accountable and take ownership

· Able to manage multiple deadlines - self-starter, able to prioritize appropriately

· Passionate toward new and existing technologies

· Process-oriented

· Be proactive in highlight potential issues or service improvement

· Provide supporting documentation, reports, and other information to management

· Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times

· Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state

· Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system

· Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer's approval and time stipulated by the Customer

· 24x7 Standby Support required (Standby Allowance Provided)

· Expected to work during off-peak hours on scheduled system activities

The ideal candidate should possess:

· Minimally 2-3 years of Managed Services (Day 2) experience working in a Data Centre.

· Level 1/2 skillset in one or more categories listed below:

o Microsoft & Active Directory

o RedHat Linux

o Nutanix AHV / Microsoft Hyper V

o Microsoft System Centre Suite (SCOM, SCVMM, SCCM and SCO)

o Veritas NetBackup

o Other Professional Certification (Cloud/Virtualisation/System/Storage etc)

Additional Information

1. Working location: Either Yio Chu Kang or Bukit Gombak
2. Standby as per schedule within the team, will be given standby allowance
3. Singaporean only, to clear Cat 2A