Manager Admissions - Singapore - James Cook University

James Cook University

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job no: 493021

Work type:
Permanent Full Time

Location:
Singapore

Categories:

Responsibilities:

Analyse and provide timely and efficient advice on JCU latest admissions manuals and courses' entry requirements
Identify, research, conceptualise and pursue opportunities for continuous improvement of admissions procedures and processes including gathering of new information on market trends, intelligence and feedback from Academics, Marketing as well as through engagement of regular JCUA/JCUB cross campus admissions meetings
Presentation of entry standards proposals to management which includes analysis of competitors, higher education industry and international education systems
Responsibility to determine outcome of individual applicants' assessment based on the Assessor Guideline Manual (AGM)
Provide supervision, performance management and appraisal of the admissions team
Manage the implementation of training programs designed to ensure that new staff are adequately trained, and existing staff are updated on any procedural or systems change which occurs
Manage the operations of the admissions team to ensure all processing is completed in a timely manner and that strategies are in place to respond to unexpected holdups elsewhere in the university
Conduct periodic review on JCUS admissions procedure documents
Manage the provision of regular new student enrolment and other ad hoc reports to EMG and EMG individual members
Provide relevant student information to Enrolment, Finance, Meet and Greet, Accommodation, Student Affairs, Campus Activities, Academic Planning and Academic departments.
Administration of the EduTrust Student Contract which includes periodic review of courses' details and to ensure each student contract is only for admission to one course
Follow up with relevant team for the applicants with conditional offer and ensure student meets the requirement as per conditional offer by the deadline given
Analyse the performance of admissions processing and provide reports as appropriate
Administration of Student Satisfaction Survey with Pre-Enrolment Process and withdrawal/deferment process prior to census dates
Conduct verification of sampled new student highest qualifications with corresponding institutions
Analyse and provide advice on the adequacy of existing systems such as Student Management System (SMS) and Finance CRM
Use admission functionality in SMS to ensure compliance with local legislative requirements
Maintenance of SMS, CRM, SAS system which includes the addition of new information, updating changes to existing information and deletion of obsolete data
Work closely with the team and to provide trainings when necessary to optimize the utilization of current system
Work with other managers to resolve issues as they become apparent
Ensure good communication processes exist between the admissions team and other departments
Work closely with JCUA colleagues at division and college levels which includes the Graduate Research School, Admissions and Curriculum Information teams

Key selection criteria:

Bachelor level degree preferably with a focus on accounting or statistics
5 years managerial experience especially in organisations with high processing requirements
Experience at tasks which require high levels of communication skills with people from all over the world
Welldeveloped skills in networking and building relationships
Strong leadership skills including the ability to motivate team members to maximise work performance
High level IT skills, particularly in the use of Excel and CRM systems

Closing date: 3 December 2023

Monthly Remuneration:
Up to SGD 6,400

JCUS Perks:

Staff Discounts with selected merchants
Sponsorship for Continuing Education/Workshops
Medical and Dental Insurance
Up to 25 days Annual Leaves and CNY Break

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia.

The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Advertised: 20 Nov 2023 Singapore Standard Time

Applications close: 03 Dec 2023 Singapore Standard Time