Customer Service Associate - Singapore - Btg-wpc Venture Pte. Ltd.

Description

Job Description:

1.Cashier

. Able to handle transactions effectively during rush hours

. Be familiar with POS machine and interface

. Be accurate in all transactions: purchase, return, cancel

. Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

. Perform standard POS opening and closing procedures without supervision

. Prepare and handle cash deposits accurately and according to SOP

. Packing of breads for customer according to SOP

2.Lobby

. Dispense products from back kitchen

. Assist customers in product enquiries, product pricings, promotions, etc

. Perform suggestive selling and upsell products to customers

. Must be able to name all products and know what the ingredients in each product are

3.General

. Learn all product names

. Project friendly and positive image to customers

. Outlet cleanliness

. Tray and tongs cleaning

. Display cleanliness

. Able to handle customer requests and enquiry