Solution Delivery Management - Singapore - TikTok

TikTok

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at TikTok.

About The Team

The IT Support team is committed to using technology to provide employees with safe and reliable IT Services, including network system services, security services and computer software and Hardware services.

At the same time, it pays attention to product system construction and R & D capacity enhancement, and builds IT output capabilities for internal and external products through innovative technologies.

Responsibilities:

Coordinate office build and expansion projects with office team, external vendors, and the Systems and Network team to manage the deployment of IT infrastructure in all new and expanding offices
Coordinate the details of design, planning, sourcing, and delivery of services and hardware for parallel office builds and expansion projects. Communicate timelines, roadblocks, and set expectations with all stakeholders
Plan, coordinate, install, and troubleshoot IT equipment in new offices; including, but not limited to cooling, power, network equipment, Internet circuits, printers, phones, video conferencing, and other IT infrastructure
Document and refine relevant technical standards, align on standard process with internal stakeholders, communicate roles and responsibilities, and continuously evolve and improve the office build process over time

Qualifications:

5+ years of experience in project management related to office build and expansion
Demonstrated delivery capability for office build projects including network, Wireless, AV, buildout
Knowledge of structured cabling and construction design and planning process
Construction background or demonstrated ability to interact with complex construction teams with no learning curve
Responsible for IT Service Delivery Management (SDM) projects, collaborating with the real estate team, external vendors, and the Systems and Network team to manage the deployment of IT infrastructure in all new and expanding offices.
Provides administration support that includes the organization of file systems and related project data.
Provide necessary requirements to Procurement Team and working with other Project Managers, duties not limited to preparing and raising purchase orders/requisites and order schedules. Ensure compliance to company guidelines, purchasing policies and procedures. Contact suppliers to resolve price, quality, delivery, change orders or invoice matters.
Coordinate the details of design, planning, sourcing, and delivery of services and hardware for parallel office builds and expansion projects. Communicate timelines, roadblocks, and set expectations for all stakeholders.
Collaborate with internal/external teams for onboarding vendors, site survey, closing projects across multiple time zones.
Maintains regular reports and metrics as required by direction.
Significant project and portfolio management skills.
Significant vendor management skills
Excellent communication and documentation skills
BA/BS in Computer Science, Engineer, or equivalent experience.
Able to travel as needed to locations for walkthrough and installations

Preferred Qualifications:

PMP and/or Certified Associate in Project Management
Experience with CAD

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.