Senior Admin Executive - Singapore - 8 IRIS CAPITAL PTE. LTD.

8 IRIS CAPITAL PTE. LTD.
8 IRIS CAPITAL PTE. LTD.
Verified Company
Singapore

1 day ago

Wei Jie

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Wei Jie

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Description

Customer Service Representative

Join our team as a Customer Service Representative and play a key role in delivering exceptional service to our clients.

Job Description

  • Develop and implement service quality processes to ensure high levels of customer satisfaction.
  • Identify and manage customer service channels to effectively address concerns and issues.
  • Manage and monitor customer concerns and responses to ensure timely resolution.
  • Organize communication sessions and maintain a client contact database to foster strong relationships.
  • Provide administrative support to ensure smooth day-to-day operations of the admin department.
  • Manage document flow, including printing and filing, to maintain a organized and efficient workspace.
  • Update spreadsheets and prepare PowerPoint slides to support business needs.
  • Provide HR and account support to ensure seamless operations.

Requirements

  • Degree or Diploma in a relevant field.
  • Strong computer literacy and proficiency in Microsoft Office.
  • Excellent communication and written skills.
  • Positive mindset and attitude with a strong drive to learn and grow.
  • Meticulous sense of responsibility and strong working attitude.
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