Service Ambassador - Singapore - FUN EMPIRE CULTURE AND ENTERTAINMENT MANAGEMENT CO. PTE. LTD.

Wei Jie

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Wei Jie

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Description

Key Responsibilities:

  • To be responsible for the meal service for the customer including meal order taking, meal service and tray clearance
  • To liaise with various departments such as dietetics and kitchen to ensure accurate meal service
  • To follow the procedures related to control room pertaining to meal service
  • To provide excellent customer service
  • To ensure a good relationship with the customers and make sure their concerns are taken care of.
  • To attend to all customers complaints and feedbacks within a short period of time.
  • To achieve the standard set in the KPI for his/her department.
  • To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
  • To carry out the orientation training for new staff in customer service as well as using the POS system.
  • To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Job Requirement:

  • Experience as cabin crew/ in hospitality are welcomed.
  • Service oriented.

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