Market Research Project Manager - Singapore - Rakuten Asia

Rakuten Asia

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Description:

Rakuten Insight Malaysia Sdn Bhd is a subsidiary of Rakuten Insight Global, Inc., Asia's leading expert in online marketing research, serving market researchers worldwide by utilizing its quality proprietary online panels, in-depth local knowledge/insights, and extensive fieldwork experience.

Our active, rich, and diverse panels encompass key Asia countries namely, Singapore, Japan, China, Korea, Taiwan, Hong Kong, Vietnam, Thailand, Malaysia, Indonesia, India, and the Philippines.

We are looking for a Project Manager to join the Malaysia team to manage multiple market research projects.

Roles & Responsibilities

Project Management

Plan, organized and manage resources for data collection projects with a special focus on online projects
Coordinate/cooperate with different parties to achieve the project KPIs and goals
Communicating with project teams across different countries effectively
Control costs, time, and resources while meeting deadlines

Client Management

Ensure client satisfaction from the projects managed
Closely monitor and manage commissioned projects to resolve issues that might surface
Take ownership of the work being assigned
Collaborate with local vendors to best support client's requests

Others

Understand questionnaire design and flows
Understand sampling frames, quotas, and basic research terminologies
Strong sense of ownership and excellent attention to detail
Proficient in Verbal/Written English; additional language is preferred

Qualifications & Requirements

A minimum of 4 years working experience in Marketing Research is required; ideally across both client servicing and project management.
Bachelor's degree, or equivalent related experience
Strong knowledge of a variety of methodologies such as online and offline, adhoc, and trackers
Able to work under tight timelines and pressure
Excellent communication and client servicing skills
Strong sense of ownership and excellent attention to detail
Proficient in Verbal/Written English; additional language is preferred