Client Service Manager - Singapore - Aeon Search Consulting

Description

ResponsiblitiesManaging client's requests via different channels and address the queries such as trading related, account access, applications etc promptlyHandle client's complaints, feedbacks professionallyMentor and guide team members on job and ensure continous improvements in services and processWork closely with internal business stakeholders eg.

Sales, Trading, Operations, IT to ensure client service team is supportedAttend weekly meetings, involve in projects and system implementations

RequirementsDegree with client service / call centre experience in financial sectorGood trading products knowledge - equities, options, fx, futures, funds etcAble to work on PH and scheduled shift hours if neededInterested applicants, please email a copy of resume to

-for a discussion.eFC_Slot