Head of Business Development Industrial Projects, Asia Pacific - Singapore - DHL GLOBAL FORWARDING (SINGAPORE) PTE. LTD.

Description

Job Purpose

Develop, manage, and control self-sufficient specialized teams in countries of responsibility

Sourcing or suitable personnel including department heads, customer research, business intelligence & strategy development

Generation of viable business opportunities in the Asia Pacific / global

Accountabilities

I) External Customer

DDAO Customer

Identify potential regional & global customers

Introduce personal customer contacts to DDAO network and build up mutual trust

Develop key customer relations in collaboration with M&S and Global Customer Solutions (GCS)

Undertake key leadership role in top level sales & product development initiatives to gain regional & global customers

Initiate strategic alliances with competitors when required deemed beneficial

II) Internal Customer

Vice President ASPA

Provide necessary cooperation and information on function business

Develop business strategy including strategic alliances and problem solutions across the board

Sourcing of Heads of Department through personal relationships for the various countries

Country Industrial Project

Provide leadership in the areas of product and business development, resource utilization, country organization structure and activities

Initiate, manage & control the development, implementation and localization of key initiatives and programmes

III) External Stakeholder

Carriers

Maintain & develop relations with global & regional carriers

Hauliers & other relevant service providers

Strengthen alliances & co-operations through personal relationships (multi-level)

Political Network strengthen relationship with government bodies & representatives (e.g., embassies, trade reps)

IV) Internal Stakeholder

DHL Network

Identify areas within the network where function can add value to existing group customers

Joint customer meetings on all levels

Share resources for maximization of same (e.g., manpower, carrier relationships, etc.)

Develop interest in function and share knowledge across the road

V) Process

Design, implement and manage the sub regional and ASPA strategic planning process for this function

- Design, implement standard operation as well as reporting procedures + process in the sub regions

Actively promote the exchange & ad of Best & Proven Practices within the IP organizations in ASPA to leverage collective learning & to improve consistency & productivity

VI) People Management

Determine organization structure, roles and responsibility and performance targets for the function

Develop a culture of quality, service excellence (for internal & external customers) within the functional departments based on flexibility, cost consciousness and speed

Plan, organize and direct and efficient and effective functional department

Develop IKOs/KPIs with team members and monitor individual performance

Conduct performance appraisal

Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets

Identify training needs and opportunities to develop a highly skilled functional department

Education/Qualification Requirements

Bachelor's degree

10-15 years of experience in the field of project & heavy lift transportation from more than 1 perspective, e.g., freight forwarder and/or shipbroker and/or carrier and/or client

Work experience in the Asia Pacific region would be a distinct advantage