Associate Engineer - Singapore - People Profilers

People Profilers

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Description:

Responsibilities

Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
Support service request and incident management to provide quality enduser services.
Perform adhoc root cause analysis and problem resolution.
Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
Develop checklists for typical problems.
Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
Perform other duties as assigned.

Requirements:

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Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support
:

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Proficient with Windows operation systems, M365, Anti-virus software and etc
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General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
Handling incident tickets from end user for IT matters.
Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
Possess excellent interpersonal skills, resourceful, analytical, problemsolving and communication skills.
A motivated person with the ability to work independently, a good team player and goal oriented individual.
5 days from 830am to 530pm, Bedok.
Job Reference: LRW46496