IT Infrastructure Engineer - Singapore - OCTA METIER PTE. LTD.

Description

Roles & Responsibilities:

• Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system
• Monitor and maintain iALM applications and its infrastructure in production and non-production environment
• Troubleshoot and resolve iALM incidents raised by users as per SLA
• Create DevSecOps workflows based on the ALM workflows
• Set up new user's accounts and profiles
• Liaises with the iALM product IT support when necessary
• Ensure integration and connectivity of iALM with other systems
• Provide training for users on updated iALM workflows, features and recommend best practices;
• Support users to publish documents and create templates
• Migrate from iALM applications to the recommended tools
• Recommend optimal processes and workflows customized to achieve better system performance;
• Review and update user guide on new application features and its usage
• Report weekly status on issues status and system resources utilization.

Requirements

• Tertiary qualification in Information Technology or Engineering;
• Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools;
• Understanding of Software Development Lifecycle (SDLC)/QA processes;
• 2 years' experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage;
• Worked in user-centric environment with focus on quality delivery.