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- Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
- Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
- Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients' needs
- IT asset management and other adhoc duties as assigned
- Knowledge of ITSM or ITIL will be an added advantage
- Good knowledge of Windows OS, AD, Office 365
- 2-3 years of relevant working experience, preferably from SI environment
- Strong problem solving skills and positive attitude
- Good coordination and communication skills with internal and external customers
- Able to work independently with minimum supervision
- Excellent customer management skills
- Entry level candidates are welcomed to apply
IT Support Specialist - Singapore - Adventus Singapore Pte. Ltd.
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Job Description
Job Requirements