IT System Analyst - Singapore - DYNAMIC HUMAN CAPITAL PTE. LTD.

    DYNAMIC HUMAN CAPITAL PTE. LTD.
    Dynamic Human Capital Pte Ltd background
    Description
    Roles & Responsibilities

    Salary: Basic $2,900 - $4,000 + handphone allowance + VB
    Time: Monday - Friday (8.30am to 5.30pm)
    Location: Tuas Avenue 18

    Responsibilities:

    • Participate in the Microsoft Dynamics CRM 2013 Upgrade Project.
    • Deliver on-site support for existing company's CRM system, ensuring smooth operations and addressing any technical issues or user queries.
    • Proactively gather and consolidate user feedback, analyzing and documenting suggestions, concerns, and enhancement requests.
    • Conduct training sessions for the company's sales users.
    • Respond promptly to training requests and provide ongoing guidance and assistance.
    • Collect and consolidate user feedback and follow up with vendors.
    • Continuously update and maintain user manuals to ensure they reflect the latest features, enhancements, and best practices of the CRM system.
    • Extend support to other company's sites.

    Requirements:

    • Diploma/Degree in IT or equivalent.
    • Proficiency with Windows OS and common internet browsers.
    • Relevant experience with Microsoft Dynamics CRM and other Microsoft products such as SQL Server, SSID, SSRS advantageous.
    • Independent and fast learner, with ability to quickly grasp the intricacies of the CRM system (comprehensive on the job training will be provided).

    By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

    Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

    We regret to inform you that only shortlisted applicants would be notified.

    Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

    Toh Qiu Wei | EA Personnel No.: R

    Tell employers what skills you have

    CRM
    Oracle
    Dynamics
    Application Development
    SDLC
    Information Technology
    Windows OS
    SQL
    SQL Server
    Java
    C#
    Software Development
    Human Capital
    Business Requirements
    SSRS
    Technical Design