Full Time Admin - Tanglin
Only for registered members Tanglin, Singapore
3 weeks ago
* This salary range is an estimation made by beBee
Job summary
Join our team at The Wagington Pet Hotel as a full-time Administrative Executive. You will support the day-to-day operations by managing client accounts, coordinating check-ins and check-outs for our furry guests, handling bookings and enquiries, and providing top-notch customer service.
Responsibilities
- Provide excellent customer service and handle customer recovery when needed
- Communicate with clients primarily via WhatsApp and phone
- Manage bookings and respond to enquiries
- Verify and record AVS-required documentation
- Process payments and ensure accurate settlement of accounts
- Assist with pet care duties when necessary
Requirements
- Proven experience in administrative and customer service roles
- Comfortable handling both dogs and cats
- Able to communicate clearly in English (additional languages are a plus)
- Preferably Singaporean or Permanent Resident
Job description
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