L2 - Credit Card System Support Engineer - Singapore - TECH MACHERS CONSULTING

    TECH MACHERS CONSULTING
    TECH MACHERS CONSULTING Singapore

    3 weeks ago

    Default job background
    $60,000 - $90,000 per year Banking / Loans
    Description
    Roles & Responsibilities

    Core Skill Set:

    • Production Support
    • Service Delivery
    • Batch Scheduling and Monitoring

    Job Description:

    • Bachelor's Degree in Information technology with 4-6 years' work experience in banking environment, supporting SICS application systems.
    • Technically competent in AS400 and excellent in RPG programming language.
    • Must have domain knowledge in Credit Card Application.
    • Knowledge for Visa and Master Card simulator will be an added advantage.
    • Perform trend analysis and capacity management.
    • Perform troubleshooting and case investigation due to EMS alerts or lodged by users with a good root cause analysis.
    • Identify initiatives and recurringproblemsfor optimizing and enhancement.
    • Perform bug fixes or apply hot fixes from Card vendor with proper test management cycle.
    • Perform recovery upto the point of service restoration.
    • Perform HA and DR exercise.
    • Manage audit and regulatory requirements.
    Tell employers what skills you have

    Troubleshooting
    EMS
    As400
    Hardware
    Investigation
    Root Cause Analysis
    RPG
    Information Technology
    Trend Analysis
    Banking
    Regulatory Requirements
    Scheduling
    Linux
    Service Delivery
    Test Management