Assistant Manager at a Spanish Tapas and Grill - Singapore - Cendra Pte. Ltd.

Description

Job Description:

As the Assistant Manager of our Spanish tapas bar and grill, you will play a pivotal role in supporting the Restaurant Manager in overseeing day-to-day operations and ensuring the smooth and efficient functioning of the establishment. With a passion for hospitality and a commitment to excellence, you will help lead a dynamic team in delivering exceptional service and creating memorable dining experiences for our guests.

Key Responsibilities:

. Assist the Restaurant Manager in managing all aspects of restaurant operations, including staffing, scheduling, and inventory management.

. Oversee daily opening and closing procedures, ensuring that the restaurant is set up for success and meets cleanliness and safety standards.

. Act as a point of contact for staff and guests, addressing any issues or concerns promptly and professionally.

. Provide warm and welcoming hospitality to guests, ensuring their needs are met and their dining experience exceeds expectations.

. Assist with reservations, seating arrangements, and special requests, demonstrating attentiveness and a commitment to guest satisfaction.

. Handle guest feedback and inquiries with tact and diplomacy, striving to resolve any issues to the guests' satisfaction.

. Maintain cleanliness, organization, and compliance with health and safety regulations.

. Assist in implementing and enforcing standard operating procedures to uphold our standards of excellence.

. Passion for food and beverage with a deep appreciation for Spanish cuisine and culture.

Qualifications:

. Previous experience in restaurant management or hospitality, with a focus on guest service and team leadership.

. Excellent communication and interpersonal skills, with the ability to build rapport with guests and motivate staff.

. Strong organizational and multitasking abilities, with a keen eye for detail.

. Knowledge of Spanish cuisine and beverages is desirable but not required.

. Proficiency in computer applications such as POS systems and Microsoft Office suite.