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- Ensure patients bills and claims submission is processed timely and accurately
- Handle patient enquiries and track any bill dispute resolution
- Process financial assistance application for needy patients with various assistance schemes
- Work closely with various Operations team to support new operation needs, workflow changes and process improvement.
- Communicate any changes in workflow / processes that has impact to Operations
- Ensure compliance to MOH policies on patient financing, Medifund Policy, CPF Board Policy, Hospital Policies and Business Office Shared Services Standard Operating Procedures (SOPs).
- Participate in projects and system implementation in term of controls and risk assessment
- Work closely with internal and external auditors
- Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 3 to 5 years' experience in audit or compliance.
- Familiar with public healthcare operations and subsidy & financing framework.
- Proficient in process improvement and internal controls
- Organized, detail-oriented and able to work independently
- Pro-active, resourceful, able to take challenges, work independently or as a team.
- Able to work in a dynamic fast paced environment
Assistant Manager - Singapore - NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Description
Roles & ResponsibilitiesOverview
You will support the NUHS Business Office Group Shared Services core functions with the aim to transform the existing processes to support the implementation of new billing system.
Responsibilities
You will work with cross-functional business operations team across public healthcare institutions (PHIs) within the NUHS cluster and shall be responsible to:
Requirements
System Implementation
Asset Management
Risk Assessment
Hardware
Process Improvement
Healthcare
Wealth
Marketing Communications
Selling
Internal Controls
Accounting
Dispute Resolution
Incentive Programs
Audit
Able To Work Independently