Production Support Engineer - Singapore - CONSULGURU PTE. LTD.

CONSULGURU PTE. LTD.
CONSULGURU PTE. LTD.
Verified Company
Singapore

4 weeks ago

Wei Jie

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Wei Jie

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Description

Key Responsibilities:


  • Prioritize defects and plan for production release based on defect criticality or align with quarterly releases
  • Perform program code development, support endtoend testing in SIT, UAT and deployment to Production environments.
  • Maintain production stability by ensuring deployments have completed the necessary risk and impact assessments.
  • Assist production level 2 support with the investigation, root cause finding and feasibility of recovery approach as and when required.
  • Follow up on defect closure and meet defect closure KPI

Key Requirements:


  • 6 or more years' of production support experience across multiple technologies / platform
  • Strong troubleshooting and problem solving skills
  • Strong written, oral communication skills and able to manage user / vendor / customer
  • Ability to easily adopt to any technology / environment
  • Experienced and have good understanding in Core Banking modules
  • Preferable with knowledge of bulk file transactions and payments domain
  • Familiar with incident and problem management process
  • Technically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400
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