Information Technology - Singapore - SINGAPORE AIRLINES LIMITED

SINGAPORE AIRLINES LIMITED Singapore

1 week ago

Description

Roles & Responsibilities

Job Description

Singapore Airlines, a global leader in the aviation industry, is seeking an experienced Business Technologist to join our Digital Innovation Lab (DIL) within the Information Technology Division.

The role plays a vital role in promoting corporate innovation in SIA Group with key focus on staff engagements, aligning technology with business strategies and driving innovation opportunities, enabling the organization to create business value by delivering seamless customer experience, creating greater operational resiliency, strengthening financial sustainability and developing a more resilient and dynamic workforce.

Key Responsibilities

Partnerships and Engagement

Develop and execute employee engagement strategies, assessing the strategic, business and economic impact of various engagements
Develop a comprehensive digital communication plan; collaborate with relevant teams to produce communication content, strategise digital communication channels and work with Public Affairs and Brand & Marketing departments on external communication on SIA digital initiatives
Collaborate with digital innovation, IT teams and key stakeholders across the SIA Group to design, launch and manage digital challenges and innovation events
Responsible for the management, development and delivery of digital innovation programmes for employees and key communities;
Coordinate and execute programme delivery, including resource allocation, communication and outreach plans, provide support and manage success and feedback
Manage the programmes' budget, monitoring expenditure and costs against delivered and realized benefits as the programmes progress
Ensure effectiveness of these programmes through regular review and improvement
Establish regular cadence and mechanisms for communication with the different stakeholders
Increase company, public and industry awareness of the digital innovation branding through active market outreach and branding strategies to different target segments
Creating a culture of innovation within the organization by promoting creative, innovative and agile thinking, as well as technology embracement
Any other ad-hoc and relevant duties as required

Requirements

A bachelor's degree or equivalent, preferably with at least 3-5 years of working experience in staff engagement, employee and marketing communications especially in the area of digital transformations. Similar experience in the agencies will also be applicable.
Exposure and appreciation of key topics in digital disruption, digital technologies and digital transformation.
Relevant experience and knowledge in change management
Proficient in communication and content development with excellent written and oral communication skills
Able to respond quickly and effectively in a fast-paced environment
Team player with strong analytical ability and attention to details to drive business outcomes
Possess exceptional EQ and AQ, a creative and strategic thinker with strong interpersonal facilitation, multitasking, organization, negotiation and influencing skills
Possess the ability to communicate ideas and concepts strategically and effectively across levels to internal stakeholders and external partners
Preferably an Agile/Scrum practitioner with Professional Scrum Master (PSM) certification

Tell employers what skills you have

Digital Transformation
Influencing Skills
Oral Communication Skills
Assessing
Customer Experience
Change Management
Management Development
Scrum
Agile
Aviation Industry
Marketing Communications
Information Technology
Attention to Details
Cadence
Facilitation
Content Development

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