Temporary Customer Service Assistant - Singapore - RECRUIT EXPRESS PTE LTD

    RECRUIT EXPRESS PTE LTD
    RECRUIT EXPRESS PTE LTD Singapore

    1 month ago

    Recruit Express Pte Ltd background
    $24,000 - $36,000 per year Customer Service / Support
    Description
    Roles & Responsibilities

    Customer Service Assistant

    Location: Tanjong Pagar

    Working hours: Mon to Fri, 9am to 6pm

    Duration: 28 Mar to 23 Apr 2024

    Salary: $2.2k per month

    Job scope:


    • Answer customer enquiries received via hotline


    • Resolve investors' written queries through multi-channel customers' platform, including emails and live chat


    • Resolve or manage escalation matters


    • Be an advocate for digitalization to educate & guide the investors to self-serve options to facilitate the transactions or service functionalities


    • Liaise with other units to provide appropriate or customize solutions to these value clients


    • Complete ad-hoc assignments as required

    Job requirement:

    Min A level/ diploma in any field

    Able to commit to the entire duration

    For interested applicants, please send your updated resume to:

    All candidates' information will be treated with the strictest confidence

    Melissa Zhang Zhiqi (Mezzo)

    R2197564

    Recruit Express Pte Ltd

    99C4599

    Tell employers what skills you have

    Microsoft Office
    Customer Experience
    Housekeeping
    Interpersonal Skills
    Administration
    Good Communication Skills
    Advocate
    Communication Skills
    Team Player
    Customer Service
    Customer Service Experience