Program Manager - Singapore - DEZIRE TECHNOLOGIES PTE. LTD.
Description
Responsibilities:
- Understanding and aligning with client business and program objectives, value and realization plans.
- Developing program roadmap, critical milestones to support the goals and objectives.
- Identifying projects, tracks and work streams required to achieve the program goals.
- Manage scope and timeline for projects and workstreams.
- Implement both internal and external governance (with clients) to monitor, track progress and take necessary actions.
- Managing budget and adherence to financial goals.
- Ensuring goals are met in areas including customer satisfaction, quality and employee satisfaction. Focus on continuous improvement.
- Preparing program health dashboard to understand program health and take appropriate actions.
- Managing a team of project managers, business analysts, scrum masters and architects.
- Analyzing program risks and implementing mitigation/contingencies.
- Engage at CIO/CMO levels in client organization and act as consultant and specialist in supporting them in reaching their goals.
- Collaborate with presales and client services teams in account mining activities.
- Collaborate with internal teams in building program management assets and thought.
Required Skills:
- 5+ years of experience in managing large digital transformation programs.
- Experience in telecom industry preferred.
- Experience in managing multifaceted programs involving UI, UX, content, cloud, SEO, Analytics along with ecommerce solution implementation.
- Extensive experience with Agile is mandatory.
- Excellent leadership and motivational skills
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