Service Associate Consultant - Singapore - Anchor Search Group Pte Ltd
Description
We are representing an established payment gateway service in looking to hire a
Service Associate Consultant to help users in China navigate the payments process.
As a Service Associate Consultant, you will help to achieve this goal by leveraging your knowledge and positive attitude to help each user in a friendly and efficient matter.
Responsibilities:
- Consult with the company and its local licensed partner and serve an essential role in making the company's services more convenient.
- Assist in followingup with previously unresolved service requests
- Consult with the company to help us define and implement top notch service policies
- Assist to solve complex problems with different software tools
- Have fun while working hard with a goaloriented team
Requirements:
- Fluency in
English and Cantonese to be able to help clients in China - Excellent phone etiquette and the ability to listen, understand and find a solution to complex service requests
- The desire to talk to users on a daily basis
- Strong analytical and computer skills
- A flexible work schedule
- International experience (preferred)
- Familiarity with CRM software (preferred)
Job Types:
Full-time, Permanent
Salary:
$3, $4,000.00 per month
Schedule:
- Shift system
- Weekend availability
Work Location:
One location
Application Deadline: 11/06/2023
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