Service Associate Consultant - Singapore - Anchor Search Group Pte Ltd

Anchor Search Group Pte Ltd
Anchor Search Group Pte Ltd
Verified Company
Singapore

4 weeks ago

Wei Jie

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Wei Jie

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Description

We are representing an established payment gateway service in looking to hire a
Service Associate Consultant to help users in China navigate the payments process.


As a Service Associate Consultant, you will help to achieve this goal by leveraging your knowledge and positive attitude to help each user in a friendly and efficient matter.

Strong language skills are also required.


Responsibilities:


  • Consult with the company and its local licensed partner and serve an essential role in making the company's services more convenient.
  • Assist in followingup with previously unresolved service requests
  • Consult with the company to help us define and implement top notch service policies
  • Assist to solve complex problems with different software tools
  • Have fun while working hard with a goaloriented team

Requirements:


  • Fluency in
    English and Cantonese to be able to help clients in China
  • Excellent phone etiquette and the ability to listen, understand and find a solution to complex service requests
  • The desire to talk to users on a daily basis
  • Strong analytical and computer skills
  • A flexible work schedule
  • International experience (preferred)
  • Familiarity with CRM software (preferred)
Clarice Lim (R | Anchor Search Group Pte Ltd (17C8528)


Job Types:
Full-time, Permanent


Salary:
$3, $4,000.00 per month


Schedule:

  • Shift system
  • Weekend availability

Work Location:
One location

Application Deadline: 11/06/2023

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