Wealth Management Operations - Singapore - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

The KYC Associate will be part of the global Client Onboarding team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements.

The KYC Associate will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements between the onset and renewal of client relationships.

The KYC Associate - KYC Maintenance will also be ensuring accurate static data maintenance of KYC related information in our downstream systems.

The KYC Associate will be responsible for validating client documentation, interacting with front office teams, establishing any impact and ensuring Client KYC Profile is updated to reflect the appropriate client risk rating.

The KYC Associate are expected to stay current with all regulatory changes and requirements around client KYC, Cross Border, Suitability and Documentation.

Key Responsibilities

Responsible for coordinating the effective completion of each assigned case from initiation to completion; following up with teams responsible for completing subactivities across the process
Act as primary interface for Bankers; responsible for managing expectations and enhancing the client experience
Communicates in a clear transparent way and articulates onboarding requirements and time commitments to the banker
Set and manage the priority of all requests through ongoing engagement with business, whilst proactively managing the pipeline throughout all stages of the process
Drives effective issue resolution within boundaries of policy, ensuring cases are completed in line with defined service level agreements
Undertake KYC updates in a timely basis and ensure they are performed to meet the required quality and detail standards as required by Policy & Procedures
Analyze AML risks associated with the client from a technical perspective, identify and escalate potential risks and operational issues as appropriate
Identify red flag / dot situations and escalate in line with policy and procedures
Ensure necessary KYC docs are attached to the client's CDD in line with policy and procedures
Ensure KYC data is updated within SLA into systems
Ensure MI is updated on real time basis so as to reflect the accurate status
Ensuring appropriate and confidential handling / sharing of sensitive client data
Contribute ideas and participate in efforts to drive continuous improvement to enhance service delivery
Escalate issues in a timely manner in line with the escalation protocols
Escalate recurrent issues surrounding the process to management
Work independently and complete assigned tasks within the established timeframes
Participate in UAT and make suggestions on system improvements
Provide SME / technical support (including training) ; identify knowledge gaps and work with Lead to conduct training sessions to drive high quality output

Experience / Exposure

Minimum 5 years of experience in KYC, Client Onboarding or Client Account Maintenance
Minimum Bachelor Degree
Strong understanding of KYC, AML, Regulatory requirements is a plus
Knowledge of Private Banking industry
Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decisionmaking, and conflict resolution skills
Open minded, able to share information, knowledge and expertise with peers and team members
We're a global company whose primary business language is English and so fluency in English is required

Key Competencies

A dedicated team player
Strong sense of ownership and responsibility
Comfortable with change, ambiguity, debate, conflict and informed risk taking
Meticulous in data maintenance
Multitasker who can manage multiple streams of work concurrently
Willingness to make decisions, while ensuring buy in from stakeholders
A \"can do\" attitude with a passion for driving best practices
Logical, structured approach to planning and problem solving
Ability to challenge and influence stakeholders to ensure decisions are well thought out and can be executed from an operations perspective

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute,