Customer Service Officer - Singapore - NSEARCH GLOBAL PTE. LTD.

    NSEARCH GLOBAL PTE. LTD.
    NSEARCH GLOBAL PTE. LTD. Singapore

    3 weeks ago

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    Description
    Roles & Responsibilities

    Our client, one of world's largest financial services institutions is looking for:

    Customer Service Officer

    Responsibilities:

    • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
    • Ability to understand customers' needs and provide appropriate solutions and attention
    • Identify cross-sell opportunities during customer interaction
    • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
    • Solicit customers' feedback and identify problem trends for improvement actions
    • Recent graduates will also be considered

    Interested applicants can also email CV at (for faster processing, please state the exact job/position title applied "Customer Service Officer")

    Only shortlisted candidates will be notified.

    EA License Number: 10C3636
    EA Personnel Name: Vimmi Baunthiyal
    EA Personnel Registration Number: R1543982

    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Customer Interaction
    Interpersonal Skills
    Data Entry
    Good Communication Skills
    Banking
    Customer Satisfaction
    Team Player
    Microsoft Word
    Customer Service
    Financial Services
    Customer Service Experience