Head of Branch Banking - Singapore - Cornerstone Global Partners

Description

Key Responsibilities:

Strategic Leadership : Lead and guide a team of dedicated professionals in the day-to-day operations of the Customer Service Department.

Ensure that daily activities are executed with precision, adherence to policies, and in compliance with relevant regulations.


Resource Management:
Carefully plan and mobilize resources to consistently meet and exceed customer service standards. Foster a culture of excellence within the team to guarantee timely and accurate service delivery.


Risk Management:
Understand the regulatory landscape and operational risks associated with banking services. Establish and implement effective measures and controls to mitigate risks and errors, safeguarding the integrity of operations.


Problem Solving:
Analyze issues and challenges, proposing effective solutions and making informed decisions. Drive a culture of continuous improvement by reviewing and optimizing processes for relevance and efficiency.


System Upgrades:
Actively participate in system upgrading projects, ensuring seamless transitions and staying abreast of technological advancements to enhance operational efficiency

Team Engagement:
Motivate and engage the team, fostering a positive and collaborative work environment. As the leader, you play a crucial role in team development and cohesion.

Requirements:
Proven experience in branch banking operations or a similar role.
Strong understanding of regulatory frameworks and risk management in banking.
Analytical mindset with the ability to make sound decisions.
Demonstrated leadership and team management skills.
Excellent communication and interpersonal skills.

Why Join Us:
Competitive compensation package.
Opportunity for professional growth and development.
Work in a supportive and collaborative environment.
Contribute to shaping the future of our Customer Service Department.

If you are a seasoned banking professional ready to take on a leadership role, we invite you to apply via

and be part of the dynamic team.

Glenn WongAssociate Director | Financial ServicesR1106685