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    Customer Executive Officer at Kallang, up to - Singapore - SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.

    SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.
    SUCCESS HUMAN RESOURCE CENTRE PTE. LTD. Singapore

    1 week ago

    Default job background
    Description
    Roles & Responsibilities

    Responsibilities:

    • Develop systems and processes and manage the day-to-day activities relating to Projects
    • Work closely with Sustainability Ambassadors (SA) team and Technical Team to support end to end residential onboarding, operational and post operational support.
    • Validate and process finance payments.
    • Provide requirements and support testing of CRM functions for business and consumer management
    • Maintain database for management reporting.
    • Liaison with internal stakeholders for functional support
    • Conduct and support training for Customer Service Agents and SAs on CRM systems.
    • Any other ad-hoc duties as and when assigned.

    Period:

    • 1 year contract

    Location:

    • Kallang Sector

    Working Hours:

    • Monday to Friday, 8am to 6pm
    • Alternate Saturday, 8am to 1pm

    Salary:

    • up to $3800 + bonus

    Requirements:

    • At least a degree with at least 2 to 3 years of experience in operations and customer service roles.
    • Effective communication skills – both written and oral with good command
    • Possess strong problem-solving skills and ability to handle impromptu situations.
    • Independent and self-driven, with ability to work in a fast-paced environment with minimal supervision.
    • Good attitude and willing to take initiative to improve processes and respond to customers' needs.
    • Demonstrate strong interpersonal and strong analytical skills with an eye for details.
    • Be flexible and willing to adjust responsibilities to align with developing business needs.
    • Good attitude and willing to take initiative to improve processes and respond to customers' needs.
    • Proficient in MS Office applications.

    Interested applicants, kindly email your detailed resume (MS Word format is preferred):

    (Reg No: R

    Please ensure that applications sent through email are no bigger than 1Mb.

    We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

    Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
    3 Shenton Way, #19-01 Shenton House, Singapore 068805
    T: | F: | W:

    Tell employers what skills you have

    CRM
    Upselling
    Sustainability
    Microsoft Excel
    Analytical Skills
    Cost Management
    Supervisory Skills
    Shrinkage
    Administration
    MS Office
    manage database
    Invoice finance
    Communication Skills
    Team Player
    Microsoft Word
    Customer Service
    Scheduling
    Layout
    People Management
    Technical Support
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