Patient Service Associate - Singapore - National Healthcare Group Polyclinics
Description
- Family Group: Ancillary
Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?
As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.
You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, billing collection and etc.
We are on the lookout for passionate individuals who are keen in bringing a smile to our patients So if you have what we are looking for, we want you
- Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification
- Good communication skills in English and a local language/dialect
- Good Team player with a passion for service excellence
- Pleasant disposition, personality and good interpersonal skills
- Ability to multitask and work in a fastpaced and dynamic environment
- Ability to commit to 5.5 days work week (Monday to Saturday)
[Additional Requirements] Senior Patient Service Associate
- Posses analytical and problem solving skills
- Detailed oriented selfstarter
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