Patient Service Associate - Singapore - National Healthcare Group Polyclinics

Wei Jie

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Wei Jie

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Description

  • Family Group: Ancillary

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?


As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.


You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, billing collection and etc.


We are on the lookout for passionate individuals who are keen in bringing a smile to our patients So if you have what we are looking for, we want you

  • Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification
  • Good communication skills in English and a local language/dialect
  • Good Team player with a passion for service excellence
  • Pleasant disposition, personality and good interpersonal skills
  • Ability to multitask and work in a fastpaced and dynamic environment
  • Ability to commit to 5.5 days work week (Monday to Saturday)

[Additional Requirements] Senior Patient Service Associate

  • Posses analytical and problem solving skills
  • Detailed oriented selfstarter

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