Operation Manager - Singapore - RMR GLOBAL SERVICES PTE. LTD.
Description
Job Role DescriptionResponsible for the efficient running of business operations and identifying business development opportunities. Manage operations executives and site supervisors to ensure delivery of operations covering all needed areas. Observe standards of cleanliness at work site. Implements and go through work quality to meet the changing needs of clients. Provide training to new staff and carry out performance management activities for the company. Assist with any other operational matters as directed by the Management.Tasks:
Attend meetings with building managers or owners as required.
Attend monthly meetings including Health & Safety committee meetings.
Build relationships with stakeholders.
Carry out performance management activities such as Key Performance Indicators (KPI) setting for annual reviews and counselling when required.
Conduct performance reviews and regularly communicate performance expectations with the team.
Coordinate the cleaning operations in the company's portfolio.
Develop good team work among the team in line with core values.
Develop ongoing client relationships.
Direct and monitor the cleaning operations in the company's portfolio.
Establish and implement work quality that meets the evolving needs of clients.
Instruct and manage operations executives and site supervisors on cleaning operations.
Make regular visits to cleaning sites to monitor standards of cleanliness.
Manage budget and expenses according to budget guidelines set.
Monitor working time and overtime of staff.
Oversee the servicing and maintenance of cleaning equipment.
Plan and implement cleaning timetable, manpower and equipment utilisation.
Prepare operational reports including all accidents or incidents for management review.
Promote good reputation of the company.
Provide assistance as required for recruitment of both direct reports and team members.
Provide training to new staff.
Raise requests for purchases when necessary.
Not Specified
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