Technical Specialist - Singapore - SEARCH STAFFING SERVICES PTE. LTD.
Description
We are representing our Biotech client who is in the business of diagnostics tools.Responsibilities:
- Provide technical expertise and support to sales team through product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.
- Collaborate with sales team to understand customer needs and develop solutions that meet those needs
- Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
- Ensure timely creation of quotations and follow up on purchase order
- Provide technical support and troubleshooting for customers, both remotely and onsite as needed
- Develop and maintain a deep understanding of the company's products and services (uptodate knowledge of industry trends and emerging technologies)
- Work closely with product team to ensure a thorough understanding of product capabilities and limitations
- Participate in trade shows, conferences, and other industry events as needed
Requirements:
- Degree in life science or medical field (MS or PhD) or equivalent work experience
- Genetics, molecular biology, gene engineering background or previous relevant research
- Knowledge of NGS and genomics is a plus
- Prior technical support or project management experience is a plus
- Proficiency in Korean and English
- Proficiency in Mandarin Chinese is a plus
- Strong logical thinking and problem solving skills
- Good interpersonal and communication skills, ability to work under pressure
- Attention to detail and ability to multitask
- Proficiency in Microsoft office software
EA Personnel Registration No:
R1988167
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