IT Support/User Helpdesk Technician - Singapore - LEONG GUAN FOOD MANUFACTURER PTE. LTD.

Description

Roles & Responsibilities

Job Description

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users companywide on IT equipments and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets/enquiries, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions

Requirements

• Diploma in Computer Science or Information Technology;
• Preferably 1 year of experience in a help desk or IT Support role; and
• Experience with Office 365 and other cloud based applications is a plus
• Proficiency in Technology will be an added advantage

Tell employers what skills you have

Techsavvy
Troubleshooting
Microsoft Office
Technical Assistance
Ticketing
REST
Scripting
Information Technology
Computer Hardware
Web Developers
Adaptability
Service Desk
Configuration Management
Networking
Operating Systems
Mobile Devices
Team Player
Customer Service
API
Technical Support