Operations Supervisor - Singapore - Comfort Management Pte Ltd

Description

The title holder is a self-driven, inquisitive, organised and personable individual that reports to the operations manager. He/She is responsible for ensuring the smooth running of our business operations by building strong working relationships with internal and external stakeholders to deliver quality service to our customers. He/She will:

. Maintain a high level of customer satisfaction

. Handle customer queries and ensure that all matters are resolved in a timely and professional manner

. Attend regular update meetings with customers

. Plan and manage the allocation of the manpower of the operations team at the various work sites

. Analyse data for basic signs and indications of potential problems

. Maintain company level accreditations, registrations and workheads with the relevant authorities

. Ensure that SOP and manuals are updated and compliant with the latest regulations and accreditation standards

. Conduct site inspections to ensure that SOPs are adhered to and take corrective actions when necessary

. Conduct site surveys for potential sites and identify areas where we can add value

. Prepare documents for tender submissions

. Prepare risk assessment, method of work and complete necessary permits applications

. Introduce and implement usage of SMART FM mobile application to all maintenance sites

Requirements

. Degree. Major in related fields will be advantageous

. Well-organised and pro-active

. Excellent planning and organizing skills

. Strong logical reasoning ability and efficient in problem solving

. Proficiency in a second language will be advantageous