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- Manage budgets, maximise profitability, and set/ meet sales targets
- Analyse and interpret trends to facilitate planning
- Lead and motivate team to achieve organization goals
- Manage customer's complaints, compliments, and feedback
- Manage stock inventory and stock control
- Plan and manage promotional spaces and activities
- Recruit, train, supervise, and appraise staff
- Plan and perform biannual stocktake for the store
- Ensure standards for quality, customer service, health, and safety are met as well as compliance with various government legislation (NEA, AVA, SCDF etc.)
- Continuously review and enhance existing store operations and processes to improve business
- Involve in projects such as planning for new store opening and renovation works for existing stores
- Coordinate department matters
- Generate slides & sales reports
- Manage agenda, calendar invites, and attendance for meetings
- Draft meeting minutes
- Other ad hoc duties as assigned
- Degree in any discipline with relevant work experience in the service/ retail industry
- Great passion for the service / retail industry
- Good in project management
- IT savvy - good in Pivot Table, VLOOKUP, and analytical skills
- Highly customer-oriented, motivated, meticulous, and results-oriented
- Resourceful, problem solver with effective leadership skills and the ability to motivate others
- Excellent interpersonal and communication skills
- Excellent judgment and respect for the confidentiality of information
- Ability to plan, prioritize workload, and delegate accordingly
- Ability to multi-task and work under pressure
- Team players with the ability to collaborate and work effectively with a variety of stakeholders etc.
Branch Manager - Singapur, Singapore - FairPrice Group
Description
Job Description
The incumbent is responsible for managing both front and back-end store operations to ensure smooth operations. He/ she is expected to:
Qualifications