Digital Business Analyst - Singapore - GVT Government Technology Agency (GovTech)
Description
What the role isThe Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation.
As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good.
Learn more about GovTech at
What you will be working on
You will be involved in a range of tasks including the following:
- partner with the Agency's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
- evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack )
- identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
- ensure system or product readiness for smooth deployment, adoption and operations
- analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
- assist the CIO to identify new opportunities for the Agency's digital transformation
What we are looking for
- Participated in at least one full software or product development cycle, preferably using Agile Methodology
- Strong analytical, conceptualisation and problemsolving skills
- Good communication skills with the ability to pitch ideas and influence
- A driven and motivated personality with an inquisitive mind
- Ability to learn and apply
Preferred Skills:
- Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
- Past development or consulting experience
- Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
Learn more about life inside GovTech at GovTechCareers.
Stay connected with us on social media at ConnectWithGovTech.
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