Sales Coordinator West - Singapore - LINKEDCORP HR CONSULTANCY PTE. LTD.

LINKEDCORP HR CONSULTANCY PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

Job Descriptions:

The Parts Sales Coordinator plays a crucial role in supporting the parts team and ensuring the smooth operation of the parts sales process by providing administrative assistance, coordinating parts sales activities, and delivering excellent customer service.
Respond promptly to all incoming enquiries (via phone, WhatsApp, fax, email, or walk-in), prepare quotations for customers, and follow up accordingly.
Input customer orders into our internal system or online portal, ensuring accurate processing according to customer specifications and ensuring timely delivery of all orders.
Manage administrative tasks related to sales orders, delivery orders, invoices, and other documents accurately and promptly using our internal system.
Coordinate with colleagues, suppliers, and customers to schedule deliveries and shipments.
Collaborate with the warehouse team to address customer queries and organize deliveries efficiently.
Handle export procedures, including preparing customer documents according to freight shipment requirements and coordinating with shipping agents.
Follow up on customer payments, including outstanding balances, and update the account/finance team.
Address customer feedback and complaints promptly and provide after-sales support when required.
Ensure hardcopy documents are handed over to the accounting department and maintain proper filing.
Perform other ad-hoc duties as assigned by the manager and management team.

Job Requirements:

GCE O Level / Diploma in a relevant field or equivalent.
1-2 years of relevant working experience in sales administration or familiarity with billing duties would be advantageous.
Proficient in MS Office, particularly Excel.
Excellent communication, customer service, and interpersonal skills, including strong written communication abilities.
Strong self-discipline and ability to work independently as well as part of a team.
Capable of handling multiple tasks and responsibilities, and proactive in approach.
Positive work attitude and willingness to learn.

Tell employers what skills you have

Preventive Maintenance
Aftersales
Ability To Work Independently
Interpersonal Skills
Job Descriptions
Administration
Sales Process
Written Communication
MS Office
Access Control
CCTV
Freight
Customer Service
Shipping

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