Customer Service Executive - Singapore - RICHWELL GLOBAL FORWARDING PTE. LTD.

Description

Roles & Responsibilities

Job Highlights

· Career progression

· Competitive salary & benefit package

Job Description

Responsibilities:

· Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely

· Resolve common and complex deliveries, disputes and claims between clients and ship-owners

· Handle loading and discharging procedures and documents

· Assist in fowarding issue, i.e. computation for freight, demurrage and laytime

· Report to the Head of Operations on all operational activities

· Any other ad-hoc duties as assigned

Requirements:

· Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years' experience, will be considered for a senior position

· Able to work independently, responsible and manage multiple priorities

· Hardworking and able to work under pressure

· Strong team player with good interpersonal skills

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Adaptability
Freight
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Shipping
Able To Work Independently
Customer Service Experience