Customer Service Supply Chain Manager - Singapore - MICHAEL PAGE INTERNATIONAL PTE LTD

    MICHAEL PAGE INTERNATIONAL PTE LTD
    Full time
    Description
    • Purpose-driven healthcare company with meaningful impact
    • Strong culture with focus on growth and development

    About Our Client

    The employer is a well-established organisation within the medical device industry.

    Job Description

    • Oversee and drive demand forecasting and supply planning, ensuring alignment with customer needs, budgets, and S&OP processes across both short- and long-term horizons.
    • Collaborate with commercial teams, distributors, and key accounts to manage inventory, orders, and pipeline, while leading regular planning and review sessions.
    • Maintain reliable product availability and high service standards by coordinating with regional and global supply chain, manufacturing, and logistics teams, proactively addressing potential supply risks.
    • Track, analyze, and enhance key metrics including forecast accuracy, on-time delivery, service levels, and backorder performance to support continuous improvement.
    • Act as the central point of contact for supply chain matters, resolving demand and supply issues, and facilitating cross-functional collaboration and communication with global stakeholders.
    • Drive cost-effective supply chain operations by minimizing excess, obsolescence, and write-offs, while implementing scalable service and distribution solutions.
    • Lead and contribute to supply chain initiatives and projects, including new regional setups, process enhancements, and system optimization (e.g., SAP S/4HANA)

    The Successful Applicant

    • Bachelor's Degree in Supply Chain Management, Business or any related discipline.
    • Possess minimally 4 years of regional experience in supply chain, preferably in a regional role handling multiple markets and regional distributors.
    • Strong knowledge of supply chain processes, ERP/advanced planning systems (SAP), and best practices.
    • Experience in Pharmaceutical, Medical Devices, Healthcare supply chain is advantageous.
    • Excellent analytical skills, attention to detail, and business acumen able to make independent decisions with a customer-focused perspective.
    • Strong interpersonal, influencing, and communication skills able to convey complex supply chain matters clearly and build robust relationships across APAC, International, and US teams.
    • Highly organized, with effective time management, prioritization, and commitment to quality and results.

    What's on Offer

    • Competitive salary package,
    • Opportunity to work in a reputable medical device company.
    • Inclusive and professional work environment.

    Contact

    Kimberly Choo (Lic No.: R / EA No.: 18S9099)

    Quote job ref

    JN

    Phone number


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