Manager, Client Advisor Assistant, Private Wealth - Singapore - UNITED OVERSEAS BANK LIMITED
Description
About the Department:
UOB Private Bank is dedicated to managing the wealth of high-net-worth individuals with investment assets of $5 million and above.
Keeping in mind our clients' financial objectives, we provide tailored products and solutions that draw on the Group's comprehensive suite of personal, business and investment services.
Job Responsibilities:
Delivers superior client experience through understanding, anticipating, and executing client's transactions and providing excellent administrative and organizational support to Private Bankers (Senior Client Advisor/MarketHead/Senior Team Lead)
- Market covered: Asia
- Prompt and accurate processing of client banking and investment transactions. Activities include and is not limited to account onboarding and static maintenance, asset transfers, deposit, and loan processing.
- Track and manage document deficiencies attend to client queries and review and resolve client enquiries and issues in a timely and satisfactory manner
- Coordinate across departments to implement and deliver on client commitments
- Escalate service issues to relevant internal stakeholders
Job Requirements:
- Minimum Diploma/Degree holder with preferably 3 years minimum experience as an Assistant RM (ARM) in the Wealth Management segment (including Premier / Priority Banking segment)
- CACS Certification (Paper 1 & 2) a strong advantage
- Knowledge in booking and settling trades of various asset classes and products a strong advantage e.g. Fixed
- Income, Equities, FXlinked products, unit trusts, Funds, Structured Notes, and handling account opening documentations, payments and securities transfers.
Genetic Skills
- Service Orientation
- Communication
- Problem-Solving
- Interpersonal Skills
- Teamwork
- Lifelong Learning
Technical Skills
- Account Management
- Technology Application
- Service Challenges
- Stakeholder Management
- Partnership Managemen
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