Program Manager - Singapore - EXASOFT PTE. LTD.

EXASOFT PTE. LTD.
EXASOFT PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

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Description
**The Role: We are looking for a program manager with experience in managing large digital transformation programs in Telco involving multiple projects and streams of work. The position is based out of Singapore.


Responsibilities:


  • Understanding and aligning with client business and program objectives, value and realization plans
  • Developing program roadmap, critical milestones to support the goals and objectives
  • Identifying projects, tracks and work streams required to achieve the program goals
  • Manage scope and timeline for projects and workstreams
  • Implement both internal and external governance (with clients) to monitor, track progress and take necessary actions
  • Managing budget and adherence to financial goals
  • Ensuring goals are met in areas including customer satisfaction, quality and employee satisfaction. Focus on continuous improvement.
  • Preparing program health dashboard to understand program health and take appropriate actions
  • Managing a team of project managers, business analysts, scrum masters and architects
  • Analyzing program risks and implementing mitigation/contingencies
  • Engage at CIO/CMO levels in client organization and act as consultant and specialist in supporting them in reaching their goals
  • Collaborate with presales and client services teams in account mining activities
  • Collaborate with internal teams in building program management assets and thought leadership
  • Identify and execute initiatives that creates customer excitement and consistently differentiate BORN as a partner by focusing on business outcomes for customers

Requirements:


  • 5+ years of experience in managing large digital transformation programs
  • Experience in telecom industry preferred
  • Excellent communication skills
  • Experience in managing multifaceted programs involving UI, UX, content, cloud, SEO, Analytics along with ecommerce solution implementation
  • Extensive experience with Agile is mandatory
  • Excellent leadership and motivational skills

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