Operations Executive - Singapore - AGAPE SERVICES PTE. LTD.
Description
Responsibilities:
- Management of internal and external stakeholders (both existing and new customers) to achieve customer satisfaction
- Ensure smooth operation for Property Maintenance Services Projects such as cleaning, landscaping, reinstatement services
- Formulate strategies and plans to achieve set targets
- Responsible for achieving department's service & operations KPI to meet standards, expectations, and deadlines
- Conduct regular visits to sites to check on (a) compliance to our Operation SOP, including inventory and stock management; (b) quality outcome for the scope of work to be carried out.
- Roster staff members for duty and ensure that their working hours comply to authorities' regulations
- Ensure the timely purchase of required items for all projects
- Train our staff, partners and vendors to equip them with relevant skillsets for the cleaning projects
- To work on assigned renewals and prepare costing proposals to internal/ external stakeholders
- Preparation of annual budget and forecast for portfolio assigned
- Any other duties assigned
Requirements:
- Diploma/ Degree in Property Management or equivalent
- At least 2 years of relevant experience in Operations
- Excellent communication, interpersonal and organisational skills
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