Application Support Executive - Singapore - Trinity Christian Centre Ltd

Description

Responsibilities:

• Provide technical analysis and customer support on technical issues and change requirements
• Respond positively to change requirements and drive continual improvement of support practices
• Take ownership and drive effective closure to complex or escalated technical issues
• Responsible for designing and performing test scenarios for software usability
• Organise and plan project tasks and schedules
• Communicate project status to stakeholders and key project participants
• Manage users' access rights in all environments upon request
• Manage case from internal and external users
• Troubleshoot and resolve issues with vendors
• Improve and enhance features as needed
• Liaise with event committee members for event requirements
• Assist in outline workflow diagram during requirement gathering
• Schedule Project meetings and record meeting minutes
• Any other administrative duties as assigned

Requirements:

• Diploma in Information Technology Computer Science or related disciplines, additional qualifications in Office Administration are advantageous
• Experience in office management software like MS Word and MS Excel.
• Proven work experience as an Administrative Executive or similar role
• Excellent written, verbal communication skills, attention to detail and ability to multitask and prioritise
• Strong organisation skills with a problem-solving attitude

Please note that only shortlisted applicants will be contacted. Thank you.