Asset and Configuration Manager - Singapore - OCBC Bank

OCBC Bank

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

**- Develop, implement, communicate, maintain the IT Asset Management standards, processes and procedures.

Responsible for the implementation and support of the configuration management tools and systems.
Manage asset discovery processes to ensure up to date and accurate inventory
Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs
Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.
Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the inscope IT Assets
Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.
Identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes, and relationships.
Plan and manage yearly IT asset verification exercise
Manage, track and report on all the inscope IT assets
Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.

Qualifications

Qualification Requirements:

Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience
58 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous
Possess working knowledge of IT Service Management and CMBD processes with handson experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.
Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs
Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous

Working Experience/Skills:

Strong attention to detail with excellent troubleshooting, verbal, and written communication skills
ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage
Ability to influence a cross functional team to obtain desired results
Strong interpersonal communication skills to build good relationships with stakeholder
Ability to work to tight deadlines and manage multiple highlevel tasks under pressure in a fastpaced environment
Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT
Possesses a serviceoriented nature with ability to learn new tools and technologies quickly
Meticulous and Quality conscious

Primary Location:
Singapore

Job:
Technology Solutions

Organization:
Group Operations & Technology Division

Schedule:
Permanent

Job Posting: 08-May-2023, 5:51:24 AM