Business Insights Assistant Manager - Singapore - DHL SUPPLY CHAIN SINGAPORE PTE. LTD.

Description

About Us

When you work with us, you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.

We are the world's leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work certified.

About the role

The purpose of the role is to analyze data and provide valuable insights that drive business decisions and strategy. In this role, you will work closely with cross-functional teams, including Customers, Operations, Account owners (CSS) and IT, to gather and analyze data and translate it into actionable insights.

Responsibilities

• Drive the definition of project contents, deliverables and timelines of data analytics projects, usually of a descriptive or diagnostic nature
• Support data analytics (prescriptive) use cases through data preparation and data modeling (mapping, cleansing, exploratory analysis)
• Collect, analyze, and interpret complex data sets from various sources to identify trends, patterns, and insights that have practical implications for the business (Understand ETL framework and data ingestion mechanisms)
• Utilize statistical techniques and advanced analytics tools to uncover correlations, causations, and predictive models that enhance business understanding and support data-driven decision-making using tools e.g., Power BI, Python, SQL
• Engage and Collaborate with stakeholders (Internal & Customers) to understand their specific data needs and develop reports, dashboards, and visualizations that effectively communicate insights and facilitate decision-making
• Conduct in-depth analysis to identify opportunities for process improvements, cost savings, and revenue growth, and provide recommendations to drive operational efficiencies and business performance
• Training end users on new tech stack (SQL, Python, Power BI) self-service reports and dashboards within business

Requirements

• Bachelor's Degree or equivalent experience/qualification, with 3 to 5 years of working experience in the supply chain or related field
• Proven experience in data analysis, business intelligence, or a similar role, with a focus on translating data into actionable insights.
• Proficiency in data visualization tools (e.g., Power BI) and statistical analysis software (e.g., Python, R). Knowhow knowledge about automation solutions (e.g., Power Automate)
• Strong business acumen and the ability to understand the practical implications of data analysis on business operations and strategy
• Experience in collaborating with various business, technical stakeholders and cross functional teams
• Excellent communication skills with the ability to effectively present complex data insights to non-technical stakeholders
• Self-motivated and proactive, with the ability to work independently and collaboratively in a fast-paced environment