Payment Operations Analyst - Singapore - Shopee

Description

Payment Operations Specialist (Card) - MariBank

Experienced (Individual Contributor)

Department

OperationsSeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products.

These are available in seven markets across Southeast Asia and Taiwan under various brands, including ShopeePay, SPayLater, and other brands.

Job Description:
Provide high standard of support to Banking Operations Team for cash management operations, settlements and reconciliations

Facilitate transaction processing for all banking products (SWIFT / MEPS+, ACH, Deposits, Loans and Cards)Ensure that all transactional or operational problems are managed and resolved effectively within agreed service levelsParticipate in testing and support implementation of systems and process enhancements to improve efficiencyAdhere to processing key performance indicators (KPIs) and service-level agreements (SLAs) and be compliant with operational controls and external regulationsSupport other products within Operations where requiredRequirements:

At least 3 years of relevant working experience in banking OperationsWorking knowledge of domestic payment systems including SWIFT / MEPS+Strong knowledge and experience in Card OperationsAnalytical with good verbal and written communication skillsAbility to multitask, prioritize and manage time effectivelyGood working knowledge of Microsoft Office Suite (Excel, Word)

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