Customer Relations Officer - Singapore - IVI AESTHETIC PTE. LTD.
Description
Job Scopes:
Effectively manage leads
Identify and assess customer's needs
Set appointments from leads generated
Ensure show ups to outlets
Arrange customer's appointment slots
Reminder to new customers for appointment
through calls/smses
Build sustainable relationships of trust through
open and interactive communication
Meet personal targets and call handling quotas
Generation of daily reports
Liaison with Branch Managers on turn ups
Handling of inquiries, complaints and feedback
Other adhoc duties as and when required
Benefits:
Minites to work location
Handsome Welfare
Medical Allowance
Good career promotion opportunities
Friendly working environment
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