Call Centre Agent - Singapore - HAI LECK ENGINEERING (PRIVATE) LIMITED

HAI LECK ENGINEERING (PRIVATE) LIMITED

Verified Company

Singapore

6 days ago

Posted by:

Wei Jie

beBee Recruiter

Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist.

In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance.

If this sounds like YOU, connect with us TODAY

Responsibilities:

Assist customers in navigating respective website and online services
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to improve processes and enhance customer satisfaction
Stay uptodate with product knowledge and company policies
To consistently meet set KPIs without compromising on quality service delivery

Requirements:

Strong communication skills, both verbal and written
Customerfocused with a genuine passion for helping people
Basic computer proficiency
Ability to work well in a team and adapt to a fastpaced environment
Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you're enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you Join our team and be part of an exciting customer care experience.