Program Manager - Singapore - A-IT SOFTWARE SERVICES PTE LTD
Description
Roles & ResponsibilitiesAs part of a team, the ESG programme manager/ specialist will oversee the development, initiation and success of a novel SME /midcap training, carbon management, decarbonisation, reporting and certification programme for sustainability. The ESG manager will be in charge of attracting participants to the programme, retaining participants and seeing through their completion of the programme. This will entail creating content as well as organising events and workshops to create thought leadership and disseminate information on sustainability to benefit an SME audience. The ESG manager will serve as the primary point of contact and account manager to a cohort of participating SME business representatives, assisting them in understand the programme objectives and goals in participating in the programme, guiding enterprises on the claims and registration process and queries on the programme.
Responsibilities
The primary role of the ESG programme manager / is to drive the development and implementation of skills and training, carbon management, decarbonisation solutions and interventions to help the Bank's SME & Mid-sized enterprises kickstart the sustainability journey and make the transition towards sustainable business practices.
This will include:
· Leading client engagements and account management of a cohort of participating SME businesses relating programme enrolment, programme administration and claims for enterprises.
· Creating guidelines, checklists, policies, procedures, and other related program content, to align with best practice and frameworks, and enable clients to carry out and enhance programs.
· Drafting content for publicity on the programme, success cases, insights on ESG related topics
· Organising events and workshops to attract, educate, participants on ESG related topics
· Liaising with various government agencies and partners to facilitate meetings, consultation sessions, workshops and clinic sessions for enterprises;
· Leverages the Bank's in-house Masterclasses, in-house toolkits & resources, Strategic Frameworks coupled with EnterpriseSG ESP panels and relevant SkillsFuture resources and training programmes to create an impactful training & ESG solutions and interventions;
· Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation;
· Support in the administrative claims and processing of grants application to EnterpriseSG
· Tracking and measurement of participant's progress and performance
Job Requirements
· Bachelor's Degree with a focus in business and sustainability, such as sustainable business, environmental management, environmental studies or geography, engineering or sciences
· Relevant work experience in areas of ESG reporting, training, strategy development and/or advisory work.
· Knowledge or prior experience working with SMEs/trade associations/chambers of commerce/ government agencies.
· Demonstrated knowledge of industry regulations and requirements for sustainability, such as environmental law and reporting frameworks
· Prior experience in running workshops, training events, producing training publications
· Experience in customer service, account management, or training administration is a plus
· Strong communications, writing, analytical research, and organizational skills
· Strong interpersonal relationships and able to network and communicate with clients from clients from different sectors, particularly from SMEs.
Tell employers what skills you haveAccount Management
Producing
Sustainability
Environmental Studies
Strategy Development
Administration
Geography
Thought Leadership
Grants
Interventions
Publicity
Writing
Banking
Publications
Customer Service