Integration Engineer - Singapore - EVO OUTSOURCING SOLUTIONS PTE. LTD.

Description

Roles & Responsibilities

JOB DESCRIPTION:-

Plan integration implementation
- Define the service scope for the service delivery
- Estimate cost and time for the implementation
- Plan for the order of the activities needed
- Plan verification, test, and migration activities
- Define quality check points
- Write codes and scripts in accordance with the requirement specification or delegate to the SW-Developer

Execute integration delivery
- Define which parameters to set/change/ delete
- Secure that templates and tools exist for the script collection and production
- Collect configuration data according to agreed templates and process
- Use agreed tools to create DT/Scripts/files
- Verify DT/Scripts/files according to applicable procedure
- Working with more complex products
- Run test cases according to test specifications
- Secure OSS, HW, SW, licenses and configuration data is available in correct format/version
- Store configuration data on the node/OSS
- Perform the Integration and migration work
- Perform trouble shooting and solve possible problems
- Go through exit criteria (health checks, known faults, licenses etc)
- Create project CSR for faults found
- Prepare completion report in applicable format
- Working with more complex products

Prepare integration testing
- Define system, module, and acceptance test cases
- Prepare system, module and acceptance test documentation templates
- Prepare handover documentation
- Describe the delivered solution in a document

Perform troubleshooting
- Troubleshoot based on process review (inputs, actions and expected results) when an integration problem is presented
- Escalate problems to Integration Support Unit (ITAC) or Customer Support
- Support the Root Cause Analysis of Integration problems
- Troubleshoot together in Integration CSR team to find a suitable solution to solve integration issue

Drive integration improvements
- Analyze processes, methods, and tools with regards to performance and quality
- Suggest, drive, and implement new ways of working
- Perform Technical Impact analysis activities part of a Life Cycle Management engagement

Support presales activities
- Data driven to analyze the customer needs and recommend product and service solutions on a high level
- Analyze the existing network with regards to needs and possibilities for the customer
- Analyze how planned implementation impacts existing network
- Propose features and solutions based on the Network Analysis
- Propose migration, test & acceptance strategy

Tell employers what skills you have

Excellent Communication Skills
MASSIVE
Troubleshooting
Web Services
Hardware
Customer Support
Process Integration
Presales
Root Cause Analysis
Scripting
Data Integration
Test Cases
Characterization
Integration Testing
API
Service Delivery