Product Management Intern - Singapore - PRISM+

PRISM+
PRISM+
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Key Responsibilities

Application Testing and Test Case Management:

  • Perform compatibility testing on various devices and platforms.
  • Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

  • Provide feedback and recommendations to enhance the overall UI/UX design.
  • Work with the design team to implement UI/UX improvements.

Application Improvement:

  • Assist in conducting usability testing and gathering user feedback.
  • Document and report software bugs and issues for resolution.

Data Analytics:

  • Assist in developing and maintaining data dashboards and reports.

Operational Support:

  • Assist in identifying and resolving operational issues and disruptions.

Customer Support:

  • Provide clear and meticulous solutions to customer problems.
  • Escalate complex issues to the appropriate team members when necessary.

User Training:

Documentation and Reporting:

  • Maintain comprehensive records of customer interactions and resolutions.
  • Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

  • Handle various ad hoc tasks and projects as assigned by the team or management.
  • Adapt to new challenges and contribute to the overall success of the department.

Requirements:


  • Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
  • Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
  • Familiarity with testing methodologies and tools
  • Meticulous attention to detail in problemsolving, testing, and UI/UX evaluation.
  • Effective communication skills, both written and verbal.
  • Ability to work well in a collaborative team environment.
  • Eagerness to learn and adapt in a fastpaced, dynamic work environment

Benefits

What We Offer:

  • Valuable handson experience in a startup environment
  • Collaborative and dynamic work culture
  • Opportunity to make a meaningful impact on the company
  • Potential for future employment opportunities
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