Field Service Engineer - Singapur, Singapore - Amaris Consulting

Amaris Consulting Singapur, Singapore

3 days ago

Description

Job description

Mission Description

Performing service tasks of medium to high complexity, including installation, commissioning, maintenance, upgrades, retrofits, and repairs independently.
Identifying technical problems and conducting analysis through remote or on-site activities across various service categories such as installation and commissioning, maintenance, extensions, replacements, upgrades, retrofit, and end-of-life service.
Ensuring customer satisfaction by executing service work according to customer orders and expectations.
Building and maintaining strong customer relationships and understanding their needs.
Coordinating, preparing, and ensuring the availability of all materials, parts, and equipment of appropriate quality for service activities.
Creating standard lists for streamlined work processes. Generating and maintaining all necessary documents and reports for customer approval.
Reporting completed work promptly and following up when necessary. Identifying potential equipment failures and implementing proactive corrective actions.
Troubleshooting complex equipment failures and making recommendations to prevent recurrence.
Identifying suggestions for product, quality, and customer service improvement and discussing them with management for potential changes.
Upholding high standards of Health, Safety, and Environment (HSE) practices and working to eliminate unsafe practices and incidents. Consistently applying functional processes while considering connections to other teams.

Profile Requirement :

Possession of a degree or diploma in an engineering-related discipline.
A minimum of 5+ years of experience in automation and control systems.
A strong understanding of HMI, DCS, SCADA, PLC, IT, OT, P&ID, safety, and automation systems.
Preferable knowledge in ABB Automation Systems (800xA / Symphony S+).
Experience in maintenance, testing and commissioning, FAT, and SAT in automation systems.
Preferable working experience in oil, gas, chemical plants, offshore, power, and water industries.
Willingness to travel and work outside of Singapore/Malaysia, including in the Asian region and offshore locations.

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