Lead Data Analyst - Singapur, Singapore - Duotech

    Duotech
    Duotech Singapur, Singapore

    1 month ago

    Default job background
    $80,000 - $120,000 per year Technology / Internet
    Description

    Job Duties:

  • Communicate with operation managers, customer supports, business owners and stakeholders to gather operation data on monthly basis
  • Data analysis, data-base creation and management, for easy trace of all operation data and report generation.
  • Actively coordinate within team, cross-function team within company and 3rdparty suppliers for data preparation.
  • Familiar with operation procedure and identify and implement process improvements
  • Plan and scheduling the training for members within the department.
  • Draft and keep training materials up-to-date.
  • Support the maintaining and updating of product information on website.
  • Keeping records of customer interactions, comments and complaints.
  • Ad-hoc task as assigned by supervisor.
  • Job Requirements:

  • Good excel, powerpoint or other software, Power BI and data analysis skills so as to help out in group report and presentation slides is a must; Python SQL, ML Tableau is a prefer.
  • Clear mind and good writing and present skills so as to create data base and display the data in a neat and tidy way, also provide suggestions based on the data analysis result
  • Take initiative, work independently, enjoy working in a challenging environment and make a difference.
  • Degree in data analyst/Banking/Finance/Accounting or equivalent qualifications.
  • Minimum 3 years of relevant work in data analysis. Relevant experience from the financial, forex or fintech industry will be an advantage.
  • Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility, self-learning and problem solving.
  • Bilingual languages in English and Mandarin in order to communicate with global colleagues.